Refund policy
Last updated:
Mailghor is billed in advance for each period. This page explains when we refund a payment and how to request it.
Free trial
If your plan includes a free trial, you are not charged during it. Cancel before it ends and you pay nothing.
First payment
If the service doesn't work for you, ask for a refund within 7 days of your first payment and we will refund it in full.
Renewals
Renewal payments are not refunded once the new period has started. You can cancel at any time; your mailboxes keep working until the end of the paid period.
Mistakes and outages
If you were charged twice or by mistake, or the service was unavailable for a long time because of us, contact us and we will refund the affected amount.
How to ask
Open a support ticket from your account or write to [email protected] with your transaction ID. Refunds go back to the original payment method within 7 to 10 working days, depending on the payment provider.