Privacy policy
Last updated:
Mailghor provides business email. This policy explains what information we handle, why, and the choices you have. We do not sell your data, and we never read your mail to show you ads.
Information we collect
Account details: your name, mobile number and, if you provide it, an email address. We use your mobile number to verify your account by SMS.
Organization and billing details: your organization name, the plan and number of mailboxes you buy, your billing currency and your payment history. Card and mobile-wallet details are entered on our payment providers' pages; we do not receive or store full card numbers or wallet PINs.
Mail data: the email, attachments, folders and settings in the mailboxes you create. We store this only to provide the service to you.
Technical data: IP addresses, browser type and timestamps of sign-ins and requests, used for security, abuse prevention and troubleshooting.
How we use information
To create and run your account and mailboxes, deliver and receive mail, process payments and renewals, send service notices (for example payment reminders or security alerts), prevent spam and abuse, and comply with legal obligations.
Messages are scanned automatically for spam, phishing and malware. No person reads your mail unless you ask us to for support, or we are legally required to.
Who we share it with
Payment providers process your payments: SSLCommerz and bKash for payments in Taka, and Paddle for payments in US Dollars. Paddle acts as the merchant of record for Dollar payments.
An SMS provider delivers verification codes to your mobile number. Our hosting providers store data on our behalf.
We disclose information to authorities only when the law requires it. We do not share your data with advertisers.
Retention and deletion
When you delete a mailbox, its mail is deleted from our mail servers.
We keep billing records for as long as tax and accounting laws require, even after you close your account.
Security
Connections to our websites and mail servers are encrypted with TLS. Access to systems is restricted to staff who need it. You can protect your account further with a strong password.
Your choices and rights
You can view and update your account details at any time. You can export your mail using any IMAP mail app. To request access to or deletion of your personal data, contact us at [email protected].
Cookies
We use essential cookies to keep you signed in and to remember your language and currency. If the site owner enables analytics, those tools may set their own cookies.
Changes and contact
If we change this policy in a meaningful way we will tell account owners by email or in the dashboard. Questions? Write to [email protected].